TERMS OF SERVICE / WEBSITE TERMS OF USE
Effective Date: August 5, 2026
These Terms of Service and Website Terms of Use (“Terms”) govern your access to and use of surveyrobot.co and any webpages operated under that domain (collectively, the “Site”). The Site is operated by Survey Robot LLC, a California limited liability company (“Survey Robot,” “we,” “us,” or “our”).
Please read these Terms carefully. By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
If you access or use the Site for or on behalf of a company, investment firm, fund, institution, or other organization, you represent that you have authority to accept these Terms on its behalf. In that case, “you” includes both you and that organization.
1. Purpose and Scope of the Site
The Site provides general information about Survey Robot, its survey-based market research, and its business.
The Site is not currently an online marketplace, customer portal, survey-participation platform, payment system, or research-delivery platform. The presence of information about a research product or service does not mean that the product or service is currently available or that Survey Robot has agreed to sell or provide it to you.
These Terms govern use of the public Site. They do not replace or modify any separate agreement governing the purchase, licensing, delivery, confidentiality, or use of Survey Robot research.
2. Research Purchases and Separate Terms
Research purchases are discussed and agreed separately, ordinarily through direct communications with Survey Robot.
Any purchase or license of Survey Robot research is subject to Survey Robot’s separate research terms, an invoice, written correspondence, or another applicable written agreement (collectively, the “Research Terms”). If these Terms conflict with applicable Research Terms, the Research Terms control with respect to the relevant purchase or research materials.
Unless Survey Robot expressly agrees otherwise in writing:
An inquiry, discussion, proposal, sample, price indication, or email exchange does not obligate Survey Robot to enter a transaction.
An order is not final until Survey Robot confirms the transaction in writing and receives payment of the applicable invoice.
Access to or use of purchased research is governed by the applicable Research Terms.
3. Intended Users and Minors
The Site is intended primarily for adults and business users interested in consumer, technology, and market research.
The Site is not directed to children under 13. Children under 13 should not submit information through the Site.
A person must be at least 18 years old and legally capable of entering a binding agreement, or must act through an authorized adult or organizational representative, to purchase or license research from Survey Robot.
4. Limited Permission to Use the Site
Subject to these Terms, Survey Robot grants you a limited, revocable, nonexclusive, nontransferable permission to access and view the Site for lawful personal or internal business-evaluation purposes.
You may print or download reasonable portions of ordinary Site pages or publicly available research samples solely for your personal or internal business evaluation. This permission does not authorize external distribution, publication, commercial exploitation, creation of a competing product, or any use prohibited by these Terms or applicable Research Terms.
No other rights are granted.
5. Prohibited Conduct
You may not, directly or indirectly:
Use the Site for any unlawful, fraudulent, deceptive, harmful, or unauthorized purpose.
Copy, reproduce, republish, distribute, sell, license, publicly display, or commercially exploit Site content except as expressly permitted in these Terms or in writing by Survey Robot.
Use Site content, research samples, methodologies, descriptions, charts, graphics, or data to create, enhance, market, or support a competing research product or service.
Scrape, crawl, harvest, extract, index, or systematically collect Site content or visitor information through automated means, except for ordinary indexing by public search engines that complies with applicable technical controls such as robots.txt.
Use Site content or research samples to train, fine-tune, evaluate, test, ground, or develop an artificial-intelligence or machine-learning model, or to create or enhance a model-training, retrieval, benchmarking, or similar dataset, without Survey Robot’s prior written permission.
Circumvent access restrictions or security measures.
Probe, scan, test, disrupt, overload, damage, or interfere with the Site, its hosting environment, or connected systems.
Introduce malware, harmful code, bots, or automated traffic intended to impair or manipulate the Site.
Impersonate Survey Robot or another person, falsely state or imply an affiliation, or misrepresent the source or ownership of Site content.
Remove or alter copyright, trademark, confidentiality, attribution, or proprietary notices.
Use information obtained from the Site to send unlawful or abusive communications.
Assist another person in doing any of the foregoing.
6. Intellectual Property
As between you and Survey Robot, Survey Robot or its licensors own the Site and its content, including its text, research descriptions, methodologies, reports, samples, survey questions, analyses, charts, graphics, images, design, selection, arrangement, branding, logos, and other materials.
The Site and its content are protected by copyright, trademark, trade-secret, unfair-competition, and other intellectual-property laws.
“Survey Robot,” associated logos, and related branding are trademarks or service marks of Survey Robot, whether or not registered. Nothing on the Site grants you a license to use Survey Robot’s names, marks, branding, or other intellectual property except for the limited permission expressly stated in these Terms.
7. Communications and Submissions
The Site may allow you to submit an inquiry or communicate with Survey Robot.
By submitting information, you represent that:
The information is accurate to the best of your knowledge.
You have the right to provide it.
Your submission does not violate law or another person’s rights.
Do not submit trade secrets, material nonpublic information, confidential information, sensitive personal information, or other information that you do not want Survey Robot to receive or retain.
An unsolicited submission does not create a confidential, fiduciary, advisory, client, partnership, employment, agency, or other special relationship. Survey Robot is not obligated to respond, enter discussions, provide a proposal, perform services, or conduct a transaction.
If you voluntarily provide ideas, suggestions, or feedback concerning Survey Robot or the Site, you grant Survey Robot a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation, subject to applicable privacy law.
8. General Information; No Professional or Investment Advice
Site content is provided for general informational and business-evaluation purposes only.
Nothing on the Site constitutes or should be construed as:
Investment, financial, legal, tax, accounting, regulatory, or other professional advice.
A recommendation to buy, sell, hold, or take any position in a security or other asset.
An offer or solicitation to buy or sell securities.
A representation concerning the future performance of a company, security, industry, product, or service.
The creation of a fiduciary or investment-advisory relationship.
You are responsible for conducting your own analysis and consulting appropriate professional advisers before making business, investment, or other decisions.
9. Research Descriptions, Samples, and Accuracy
Research descriptions, methodologies, samples, excerpts, charts, examples, and anticipated offerings appearing on the Site are illustrative and may be incomplete, modified, outdated, or unavailable.
They do not guarantee:
That a particular research product will be offered.
The final content, scope, sample, timing, methodology, price, or availability of research.
That research will be complete, error-free, representative, or suitable for a particular purpose.
Any particular business or investment outcome.
Survey research is subject to limitations, including sampling error, respondent error, inaccurate responses, screening limitations, panel quality, fraud, bots, duplicate participation, methodological choices, and other sources of uncertainty.
10. Third-Party Services and Links
The Site is hosted using Squarespace and may rely on other third-party services for hosting, analytics, security, communications, or related functions.
The Site may also contain links to third-party websites or resources. Survey Robot does not control and is not responsible for third-party services, sites, content, security, availability, products, representations, terms, or privacy practices.
A link or reference does not imply endorsement, sponsorship, affiliation, or warranty. Your use of a third-party service or site is governed by that third party’s own terms and policies and is at your own risk.
11. Privacy
Survey Robot’s Privacy Policy explains how Survey Robot collects, uses, retains, and discloses personal information associated with the Site and related communications.
Squarespace and other service providers may separately collect and process information under their own privacy notices.
12. Site Availability and Changes
Survey Robot may, at any time and without liability:
Modify, update, suspend, restrict, or discontinue all or part of the Site.
Correct errors or remove content.
Change available descriptions, samples, features, or functionality.
Restrict or block access by any person, device, network, or automated system, including where Survey Robot suspects abuse, security threats, unlawful conduct, or violation of these Terms.
Survey Robot does not guarantee that the Site will always be available, uninterrupted, secure, current, complete, or free from errors or harmful components.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
SURVEY ROBOT DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.
SURVEY ROBOT DOES NOT WARRANT THAT THE SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, PRODUCE ANY PARTICULAR RESULT, OR BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE.
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SURVEY ROBOT AND ITS OWNERS, OFFICERS, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOST TRADING GAINS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SITE, SITE CONTENT, THESE TERMS, OR YOUR INABILITY TO USE THE SITE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SURVEY ROBOT’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
ONE HUNDRED U.S. DOLLARS; OR
THE AMOUNT, IF ANY, THAT YOU PAID SURVEY ROBOT SPECIFICALLY FOR ACCESS TO THE SITE DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that cannot lawfully be excluded or limited. Separate Research Terms govern liability relating to purchased research.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Survey Robot and its owners, officers, representatives, contractors, service providers, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs and expenses, including reasonable attorneys’ fees, arising from:
Your unlawful or unauthorized use of the Site.
Your material violation of these Terms.
Your infringement or violation of another person’s intellectual-property, privacy, confidentiality, or other rights.
Content or information you submit through the Site.
Survey Robot may assume control of the defense of a matter subject to indemnification, in which case you agree to provide reasonable cooperation.
16. Governing Law and Venue
These Terms and any dispute arising out of or relating to the Site or these Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Subject to any applicable law that requires otherwise, you and Survey Robot consent to the exclusive jurisdiction and venue of:
The state courts located in Contra Costa County, California; or
The United States District Court for the Northern District of California.
Nothing in these Terms prevents either party from seeking temporary or preliminary relief necessary to protect intellectual-property, confidentiality, security, or other rights.
17. Changes to These Terms
Survey Robot may update these Terms from time to time. The revised Terms will be posted on the Site with a revised effective date.
Material changes may also be identified through a notice on the Site or another reasonable method. Changes apply prospectively from the stated effective date.
Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms.
18. General Provisions
If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect.
A failure to enforce a provision is not a waiver.
You may not assign your rights or obligations under these Terms without Survey Robot’s prior written consent. Survey Robot may assign these Terms in connection with a reorganization, merger, sale, transfer of assets, financing, or similar transaction.
These Terms constitute the entire agreement between you and Survey Robot regarding use of the public Site, but do not replace applicable Research Terms or other written agreements.
Section headings are for convenience only.
19. Contact
Questions concerning these Terms may be sent to:
Survey Robot LLC
Email: privacy@surveyrobot.co